Privacy Policy
1. Data Controller
Building Pathology Diagnostics (“BPD”, “we”, “us”) is the data controller for personal data collected through this website. Contact: garth.jarrett@buildingpathologydiagnostics.co.uk.
2. Data We Collect
We may collect the following personal data:
- — Name, email address, phone number, and postcode submitted via our contact form
- — Photographs of building defects submitted for triage assessment
- — Technical data: IP address, browser type, and pages visited (via cookies)
- — Correspondence and communications relating to instructions
3. How We Use Your Data
Personal data is used to:
- — Respond to enquiries and provide quotations
- — Deliver forensic inspection and reporting services
- — Process payments and manage accounts
- — Comply with legal and regulatory obligations
4. Legal Basis
We process personal data on the basis of: (a) consent provided at the time of submission; (b) contractual necessity for service delivery; (c) legitimate business interests; and (d) legal obligations.
5. Data Sharing
We do not sell personal data. Data may be shared with: payment processors (Stripe), email service providers, and professional advisers where required for service delivery or legal compliance.
6. Data Retention
Personal data is retained for the duration of our professional engagement plus 6 years (in line with limitation periods for professional negligence claims). Enquiry data from contact forms is retained for 12 months if no instruction follows.
7. Your Rights
Under UK GDPR you have the right to: access your data, request rectification or erasure, restrict processing, object to processing, and data portability. To exercise these rights, contact garth.jarrett@buildingpathologydiagnostics.co.uk.
8. Cookies
This website uses essential cookies for functionality. See our Cookie Policy for full details.
9. Changes
This policy may be updated from time to time. The latest version is always available at this URL. Last updated: February 2026.